What is Report + Support?
Report + Support is an online tool developed by Culture Shift where staff can report issues of bullying, harassment, sexual misconduct, discrimination and hate anonymously or by providing their contact details to access support. Report + Support is also home to information about internal and external support, policies and procedures.
Who can make a report?
University of Derby staff can make a report through Report + Support. Visitors are encouraged to report complaints through the public complaints process.
What happens when someone makes a report?
The report will be viewed by one of the administrators
The administrators will first review the report to identify any risks that relate to duty of care. If no immediate risk is identified, no further, direct action will be taken. If any identifiable information is provided, the administrator will then remove the identifiable information.
The information kept will be for trend analysis and inform proactive prevention.
What is the difference between anonymous and report with contact details reports?
The University of Derby does not know who has made an anonymous report, and therefore cannot reach out and provide support.
If someone makes a report with their contact details, they will be contacted by a member of the PEC Team to receive support or consider informal or formal options to address the concern.
If someone makes a report with their contact details, they will be contacted by a member of the PEC Team to receive support or consider informal or formal options to address the concern.
Which members of the PEC Team will I be contacted by if I make a report providing my contact details?
You may be contacted by an Assistant HR Advisor, a HR Advisors or HR Business Partner.
What action can you take from anonymous reports?
What action can you take from anonymous reports?
Information provided within anonymous reports will be used as statistical data to understand what is happening and to inform proactive prevention work. The (roles or teams) will work with areas identified to address any concerning trends.
How will University of Derby manage malicious complaints?
If a report is found to be malicious or vexatious, such reports will be addressed under existing staff procedures.
What do you do with the information gathered from anonymous reports?
University of Derby will conduct trend analysis reporting and may cross check this data from other employee reports received to help shape any possible interventions that may be required.
What do you do with the data gathered from report with contact details reports?
The data collected from Report + Support will be used to produce anonymised annual reports. These reports would include the number of cases, most reported types of harassment and location.
How secure is the data and information sent through the system?
Data held on Report + Support is General Data Protection Requirement (GDPR) compliant and further information about how data is collected and stored is outlined in the Privacy Notice. The system has been security tested by both the developer, Culture Shift, and by the University of Derby.
How long is data stored on the system?
We will only retain personal data for as long as necessary to fulfil purposes we collected it for. We will keep records of reports one year from case closure on the Report + Support system as outlined in the Privacy Notice. All personal data will be kept according to the Records Retention Schedule.